- SwaddleDesigns will refund or replace any unused, unwashed product still in the original packaging or any defective product purchased from SwaddleDesigns within 30 days of purchase.
- Customer must return the product to the SwaddleDesigns address shown on the sales receipt.
- Customer must return the product with the original sales receipt included.
- SwaddleDesigns highly recommends the use of a shipping service that provides package tracking, as we cannot be held responsible for lost packages.
- SwaddleDesigns will not replace a product that has been damaged due to the consumer failing to follow the handling and washing instructions.
- All sales final on sale-priced items, items purchased on the "$5 and Under" page, "Clearance" page, and items with embroidery. No return and no exchange.
- Refunds are processed within one week of the return being received by our warehouse.
